Jeryan Pty Ltd (Receivers and Managers Appointed) (Jeryan) is committed to protecting your privacy.
Jeryan is bound by the Privacy Act 1988 (Cth) (the Privacy Act) and, in particular, the Australian Privacy Principles (APPs). The APPs govern the way in which Jeryan collects, uses, discloses, stores, manages and allows access to personal information.
Jeryan collects the personal information it needs to provide products and services and information to lessees, customers and for its business operations. If you choose not to provide certain personal information to us, we may not be able to provide you with products and services you require.
Generally, if appropriate, we will state why we are collecting personal information when we collect it and how we plan to use it, or these things will be obvious when we collect the information.
The following are the main types of personal information collected by Jeryan and the main purposes for which they are collected.
To provide and improve products, services and information
In order to provide you with our products and services and to enable us to fulfil our obligations under any contract with you, we may collect personal information about you including your name, contact information, postal and email address, billing information, financial information (including transaction and debit or credit card information or in relation to the provision of credit) and other information that is reasonably required in the circumstances. We may use this information to supply its products and services and to provide you with further information about our products and services or to respond to your queries.
When you use the Jeryan's website
When you use the Jeryan website, you may choose to provide your name, email address or other contact details in order for us to send you information about Jeryan products and services or to respond to your queries.
To assist with your queries
You may also choose to provide us with your name or other contact details when you call us by phone or write to us so that we can respond to your requests for information about Jeryan products and services or to your queries.
Lessees and guarantors
Jeryan also collects personal information about individuals who are lessees or licensees, or guarantors of lessees or licensees, of premises owned by Jeryan.
As part of our general business operations
Jeryan also collects personal information about individuals who are, or are employed by, our suppliers and customers, contractors, related companies, agents and corporate customers.
Employees, contractors and job applicants
We generally use and disclose your personal information for the purposes for which it was collected and for related purposes that would be reasonably expected by you (or otherwise as required or authorised by law). For example, when you send us a query, we will use your personal information for the purposes for which you provided it.
When we collect personal information, we may sometimes also use it to help us to carry out market analysis so that we can continue to deliver enhanced services and products. As part of conducting our business, personal information may also be used to maintain and develop our business systems, including testing and upgrading them.
If you have agreed or asked, we may also use your personal information to keep you up to date with information about the products and services offered by Jeryan. If you do not want us to use your personal information in this way or send you any further information, you can always let us know by contacting our Privacy Officer through the contact details given below.
In order to perform the functions described above, it may be necessary for Jeryan to disclose personal information overseas. Typically, we may disclose personal information to the following people in the following circumstances:
Some of these people or organisations are located outside Australia and there is a prospect that your personal information will be disclosed overseas (most likely in the United States, where Jeryan's mortgagee is located).
For the purposes we have described, we may disclose your personal information:
The Jeryan website may also detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer the website. No personal information is obtained, rather the patterns of usage of visitors to the website may be tracked for the purposes of providing improved service and content based on aggregate or statistical review of user site traffic patterns.
We implement a number of physical and electronic measures to protect personal information.
Our electronic records are protected by restricted password access, backed up daily and stored off site. Please note, however, that if you send information to the Jeryan website, the internet is not a secure environment and although all care is taken, we cannot guarantee the security of information you provide to us via our website or other electronic means.
Our paper records containing personal information are stored in secure cabinets or rooms which are locked after hours.
You have the right to, and we will provide you with, access to most personal Information that we have about you. Sometimes that will not be possible, in which case we will tell you why. If you would like to access your information or to find out what information we have about you please contact our Privacy Officer at the contact details given below.
When you request access, we may need to take measures to verify your identity. If you think that any personal Information we hold about you is not accurate, complete or up-to-date, you may request us to correct that information. We will take reasonable steps to correct such personal information unless we disagree with you about whether the information is accurate, complete and up-to-date.
Mr Justin Walsh
Receiver and Manager
Jeryan Pty Ltd (Receivers and Managers Appointed)
c\- Ernst & Young
111 Eagle Street
Brisbane QLD 4000
Ph: +61 7 3011 3124